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Customer Testimonials

A selection of Comments from A Few Of Our Clients.

"We cannot thank George enough for the support he has given over IT issues at a time when both myself and my wife Lynn have set up our own businesses working predominantly from home, a testing time as anyone who has been through it will know.

Our knowledge of IT is to say the least limited but George has steered us through the whole way, setting up a network in the home with separate computers for all members of the family, on which we can all work independently at the same time – no fights with the children with them wanting to do homework or talk to friends on MSN whilst we are trying to work.

Linked to broadband the system is incredibly quick and having George on hand, seemingly 24 hours a day means that if queries or problems occur, they do not become nightmares

How George manages when caring for a wife in a wheelchair with MS and looking after his young daughter is testament itself to his professionalism and dedication to both his clients and his family"

Chris and Lynn Mills
UK Corporate Risks Ltd
Busy B Ltd


"When my PC works as it should, then I’m happy but when it malfunctions then it’s a real pain. If you are anything like me, the techy speak leaves me cold so it is essential to have someone reliable to turn to.

My PC had serious problems earlier this year and this was when I first found George and Grove Green computer services . George did his best to get the computer working again but we both agreed it was on its last legs.
The computer finally died on my return from holiday recently. I phoned George for help and he came to my house on the same evening. We agreed to go with a new PC and 48 hours later I was working with a vastly improved machine with all my old files carefully transferred by George. He delivered the new machine and spent a couple of hours demonstrating the new features and giving me the confidence to carry on where I left off with the old PC.

I would recommend GGcs to my friends – the personal service and customer care was excellent. The prices charged were pleasantly competitive and stood up to comparison with the large ads which appear in the weekend papers.

I have asked George to phone me next year to perform an annual health check on the new PC."

Chris Godbold


"This is just to thank you for your exceptionally prompt service when I experienced a problem with my pc. 
 
To arrive within twenty minutes to sort out a tortuous problem was much appreciated - pc problems can be so stressful!  By the next working day I was able to continue running Eventualities with no apparent interruption to business.  It is also very reassuring to be able to call you after reinstallation to iron out the inevitable minor hiccups that occur.
 
Many thanks."

Lynda Mills
Eventualities


"I used Grove Green computer services when my drive containing all my clients’ data had a mechanical failure and my backups failed because of the breakdown.

George responded to my problem on the same day and managed to retrieve virtually everything from my failed drive.

He also installed a new backup regimen and restored my computer to its original state.

The service was very efficient and very friendly. He even fitted in with my work, coming out in the evening and returning my computer on a Saturday morning.

I think I would have struggled to find a comparable service."

Francis J. Knight FCA
The Print Partner practice


"Earlier this year (2006) I spoke to George about my computer that had Windows 98 installed. This was no longer coping efficiently with my requirements and the latest version of my Will drafting programme.  George was able to guide me as to my needs and how it would be better to have a new computer (rather than attempt to upgrade) and the specification that would my needs.  Because of the nature of my work and the need to be able to produce Wills, George was able to tie in the change over with a pending holiday.  He collected my computer the afternoon before the holiday and a selection of programmes.  Then he loaded the programmes and transferred all the data and e-mails from my old computer to the new one.  Upon my return from holiday he arrived with both computers, set up the new one, demonstrated it etc.  Within an hour or so, I was able to be processing the post received during my absence on a new and faster computer with all the relevant files to hand. 

This is the sort of personal service I like to receive and the sort of personal service that I like to provide to my clients requiring Wills.  I certainly recommend George Georgiou and his business Grove Green Computer Services.

Monty Knight-Olds
Willmakers of Maidstone Ltd

 

 

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